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Terms of Service

Last updated: December 2024

1. Acceptance of Terms

By accessing and using Fuel Finder UK ("the Service"), you accept and agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these terms, please do not use our Service.

Fuel Finder UK is operated as a personal project by an individual based in the United Kingdom. These terms constitute a legally binding agreement between you and the operator.

2. Description of Service

Fuel Finder UK is a free fuel price comparison service that helps users find and compare petrol and diesel prices at fuel stations across the United Kingdom. The Service includes:

  • Fuel price comparison by location (postcode, town, or GPS)
  • Route planning with fuel stop recommendations
  • Fuel cost calculations
  • Station information, ratings, and directions
  • User accounts with favourites and price alerts
  • Community features including price reports, station ratings, issue reports, and station suggestions
  • Gamification features including points, achievements, and leaderboards
  • Push notifications and email alerts
  • Blog content about fuel prices and related topics

3. User Accounts

3.1 Account Creation

You may create an account to access additional features. When creating an account, you agree to:

  • Provide accurate and complete information
  • Maintain the security of your password
  • Notify us immediately of any unauthorised use of your account
  • Accept responsibility for all activities that occur under your account

3.2 Email Verification

You must verify your email address to access certain features, including submitting community contributions. Verification links expire after 24 hours.

3.3 Account Termination

We reserve the right to suspend or terminate accounts that violate these Terms, engage in fraudulent activity, or abuse our community features. You may delete your account at any time by contacting us.

4. Community Contributions

4.1 User-Generated Content

The Service allows users to submit content including price reports, station ratings, issue reports, station suggestions, and comments. By submitting content, you:

  • Grant us a non-exclusive, royalty-free, perpetual licence to use, display, and distribute your contributions
  • Confirm that your submissions are accurate to the best of your knowledge
  • Agree not to submit false, misleading, or fraudulent information
  • Accept that your display name and contributions may be publicly visible

4.2 Content Standards

All user contributions must:

  • Be accurate and made in good faith
  • Not contain offensive, defamatory, or inappropriate content
  • Not infringe any third party's intellectual property rights
  • Not contain spam, advertising, or promotional material
  • Comply with all applicable laws and regulations

4.3 Moderation

We reserve the right to review, approve, reject, or remove any user-generated content at our discretion. Submissions may be subject to manual review before appearing on the Service. Repeated submission of inaccurate or fraudulent information may result in account suspension or banning.

4.4 Photo Evidence

When uploading photos as evidence for price reports, issue reports, or station suggestions, you confirm that you have the right to share these images and that they do not contain personal information about third parties (such as vehicle registration plates or identifiable individuals).

5. Points, Achievements, and Leaderboards

The Service includes gamification features that award points for community contributions. You acknowledge that:

  • Points and achievements have no monetary value and cannot be exchanged for cash or prizes
  • We may adjust point values, achievements, or leaderboard calculations at any time
  • Attempting to manipulate rankings through fraudulent submissions may result in point deductions and account suspension
  • Trusted reporter status is earned through consistent accurate submissions and may be revoked for inaccurate reporting

6. Price Alerts and Notifications

6.1 Price Alerts

You may set up price alerts to be notified when fuel prices drop below your specified threshold. You understand that:

  • Alerts are based on data available to us and may not reflect real-time prices
  • We cannot guarantee delivery of all notifications
  • You can unsubscribe from individual alerts at any time

6.2 Push Notifications

Push notifications are optional and require your explicit consent. You can manage notification preferences and quiet hours in your account settings, and revoke permission at any time through your browser settings.

7. Price Information Disclaimer

Important: Fuel prices displayed on our Service are sourced from government data, third-party providers, and community contributions. While we strive to provide accurate and up-to-date information:

  • Prices may not reflect real-time changes at fuel stations
  • Actual prices at the pump may differ from those displayed
  • Station availability, opening hours, and facilities may vary
  • Community-reported prices are unverified and may be inaccurate
  • We cannot guarantee the accuracy of any price or station information

Always verify prices at the fuel station before making purchasing decisions. We accept no liability for decisions made based on information provided by the Service.

8. Acceptable Use

You agree to use the Service only for lawful purposes and in accordance with these Terms. You agree not to:

  • Use the Service in any way that violates applicable laws or regulations
  • Attempt to gain unauthorised access to our systems, networks, or other users' accounts
  • Use automated systems (bots, scrapers) to access the Service without permission
  • Interfere with or disrupt the Service or servers
  • Submit false, misleading, or fraudulent price reports or other content
  • Circumvent rate limits or abuse prevention measures
  • Impersonate another person or entity
  • Harvest or collect user data without consent
  • Use the Service for any commercial purpose without our written consent

9. Intellectual Property

The Service and its original content, features, and functionality are owned by Fuel Finder UK and are protected by copyright, trademark, and other intellectual property laws. This includes our website design, logos, and original written content.

Fuel price data is sourced from public government datasets, third-party providers, and community contributions. Map data is provided by OpenStreetMap contributors under the Open Database License.

10. Third-Party Services

Our Service integrates with third-party services including:

  • OpenStreetMap for mapping and geocoding
  • OSRM for route planning
  • External navigation apps (Google Maps, Apple Maps, Waze) for directions

Your use of these third-party services is subject to their respective terms and conditions. We are not responsible for the content, accuracy, or practices of third-party services.

11. User Responsibilities

When using route planning and navigation features:

  • You are solely responsible for safe driving practices
  • Do not operate the Service while driving
  • Always follow traffic laws and road signs
  • Verify fuel levels and plan accordingly for your journey
  • Use the Service as a guide only, not as your sole navigation tool

12. Limitation of Liability

To the fullest extent permitted by applicable law, Fuel Finder UK and its operator shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to:

  • Loss of profits, data, or goodwill
  • Service interruption or technical issues
  • Decisions made based on information provided by the Service
  • Any damages resulting from inaccurate price or station information
  • Issues arising from user-generated content
  • Failure to deliver notifications or alerts

Nothing in these Terms excludes or limits liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by English law.

13. Disclaimer of Warranties

The Service is provided on an "AS IS" and "AS AVAILABLE" basis without any warranties of any kind, either express or implied, including but not limited to:

  • Implied warranties of merchantability
  • Fitness for a particular purpose
  • Non-infringement
  • Accuracy, reliability, or completeness of information
  • Uninterrupted or error-free operation

14. Service Availability

We strive to maintain the Service's availability but do not guarantee uninterrupted access. The Service may be temporarily unavailable due to maintenance, updates, or circumstances beyond our control. We reserve the right to modify, suspend, or discontinue the Service (or any part of it) at any time without notice.

15. Indemnification

You agree to indemnify, defend, and hold harmless Fuel Finder UK and its operator from any claims, damages, losses, liabilities, and expenses (including reasonable legal fees) arising from:

  • Your use of the Service
  • Your violation of these Terms
  • Your user-generated content
  • Your violation of any third party's rights

16. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of England and Wales. Any disputes arising from these Terms or the use of the Service shall be subject to the exclusive jurisdiction of the courts of England and Wales.

If you are a consumer, you may also have rights under the laws of the country in which you reside.

17. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of significant changes by posting a notice on the Service and updating the "Last updated" date. Your continued use of the Service after changes are posted constitutes acceptance of the modified Terms.

18. Severability

If any provision of these Terms is found to be unenforceable or invalid by a court of competent jurisdiction, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

19. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Fuel Finder UK regarding the use of the Service and supersede any prior agreements.

20. Contact Information

If you have any questions about these Terms of Service, please contact us at:

Email: hello@fuel-finder.uk

Please note: Fuel Finder UK is operated by a solo developer as a personal project. While I endeavour to respond to all enquiries, there may be some delay in response times.